Online Community Toolkit
A collection of articles and resources for people building online communities
A collection of articles and resources for people building online communities, provided and maintained by Nancy White, a Professional Community Builder and Facilitator. The articles are practical, providing very useful analyses, tips and guidelines, with a focus on application rather than theory. Some highlights of the material include the following articles:
"What types of virtual communities can I build and what tools are available?"
A detailed analysis of different type of virtual communities and their challenges, advantages, and disadvantages
"Online Community Builder's Purpose Checklist"
A very detailed series of questions to ask yourself in order to clarify the purpose of your community, the needs of your audience, and the methods and strategies for meeting those needs.
"Community Member Roles and Types"
From Core Participants to Untouchable Elders to Newbies to Dominators to Lurkers, this article defines 15 archetypes of online community member.
"Facilitating and Hosting a Virtual Community"
Breaks down the job of facilitating and hosting into key roles and explores the goals of each.